How to Create the Ultimate Customer Experience

4 Strategies to create the ultimate customer experience

Video Summary We all know that customer experience is important, but knowing doesn’t always translate to doing. In fact, few business owners have included a customer experience strategy in their marketing plan. Yes. Marketing Plan! I know it’s sexy to talk about advertising, social media and viral videos, but without a well thought out strategy to…

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The Top 3 Customer Experience Myths You Need To STOP Believing

A Great Customer Experience is your most affordable advertising

One of the most commonly overlooked components of marketing is the enhancement of the overall customer experience. It’s a fact that a positive customer experience increases your repeat business and the number of referrals you get, and yet so few business owners are taking the time to really analyze their customer experience and explore ways to improve.…

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